HOW TO USE THE YOUR ORDER HISTORY FEATURE
Please note that for best practices, please save and back up your design orders to assure their safe keeping. Needle Little Embroidery does not assume responsibility for lost files, and should not be regarded as an additional storage resource. Your Order History is provided as a courtesy only and not to be confused as a guaranteed back up or recovery source. Using multiple sources, such as a cloud service, CDs and USB stick and personal hard drives for back up are recommended.
To access your order history enter the email address used during purchase in the Username box, then enter your password.
YOUR auto generated password is found at the bottom of every order.
If you prefer you may change your password to one of your own choice by following the directions found on that page.
If you have placed orders from more than one email address and are trying to access your history/ies:
please make sure you are using the email address and password associated with the order/s you are trying to access. I suggest creating a folder to place your customer copies in for future reference and to maintain a record of your password/s should you need to refer back to them.
As an additional note, should you have trouble logging in please try clearing your browser cookies and then try again! Often this is all you need to do. If you are not sure how to do this, Google for the instructions for the browser you use.
Also as a best practice, after logging in and retrieving your past orders be sure to use the log out feature as shown below on your account page before you close out.
This option is at the top of that page as shown below: